I Have No Dial Tone. What to do?
Viewed 1403 times since Thu, Jun 6, 2013
1. The absence of a dial tone can be the result of bad connection with the Ethernet or Internet connection. Look for the INTERNET Light (Front of Phone Adapter): This indicates if the adapter is receiving an active Internet connection from... Read More
Setting up your VoIP Adapter with One Computer.
Viewed 4072 times since Thu, Jun 6, 2013
Please see the attached document for setting up your your VoIP adapter with only one computer. VoIP Adapter Installation for one Computer Read More
How to connect my VoIP adapter to my existing house wiring?
Viewed 3947 times since Thu, Jun 6, 2013
VoIP installations can include distributing the VoIP phone connection throughout the house. This will make VoIP for the premises use much more suitable, rather than using only one or two phones or cordless phones. The basic steps to connect the... Read More
Light Statuses for the Linksys SPA2102 VoIP Adapter.
Viewed 2422 times since Thu, Jun 6, 2013
The purpose of this is to help describe the light status on the SPA2102 VoIP ATA also known as the "Analog Telephone Adapter". INTERNET Light (Front of Adapter): This indicates if the adapter is receiving an active Internet connection from your... Read More
I’m Having trouble sending a fax with VoIP Phone Service.
Viewed 1792 times since Thu, Jun 6, 2013
Faxing over VoIP can be acheived with moderate success after a few settings have been adjusted on the fax machine. You will need to lower the baud rate to 9600 and disable ECM(error Correction Mode). Heavy fax users should look at keeping a (POTS)... Read More
How can I eliminate echo during a phone conversation?
Viewed 1593 times since Thu, Jun 6, 2013
The number one cause of echo is from voice traveling out from the earpiece or speaker back into the mouthpiece or acoustic echo. Turning down the volume of the phone can greatly reduce this issue. Another cause of echo is electromagnetic... Read More
How do I manage my Digital Voice Features & Settings?
Viewed 1560 times since Wed, Nov 27, 2013
Digital Voice Features & Settings Your Digital Voice phone service comes with an abundance of features. Enhanced Voice Mail, Call Forwarding, Call Blocking, Simultaneous ring and much more. Manage them all through the Digital Voice web portal... Read More
How do I port my current phone number to NTInet VoIP Phone Service!
Viewed 1258 times since Thu, Jun 6, 2013
In order to port a telephone number to NTInet, it must meet the following criteria 1. Be LIVE – the telephone number must have dial tone and be live with the current 2. Be covered by NTInet’s porting service area. 3. Not have DSL attached... Read More
How to Port your number when you have DSL
Viewed 1160 times since Thu, Jun 6, 2013
Check to see if NTInet VoIP is availble. The following carriers currently offer the ability to keep your DSL service and transfer your number. Restrictions may apply. AT&T High Speed Internet If your phone company is not listed. You can... Read More
Setting up your Digital Voice Adapter with Multiple Computers
Viewed 1044 times since Thu, Jun 6, 2013
Please see the attached document for setting up your your VoIP adapter with multiple computers. VoIP Installation with Multiple Computers Read More